Suncoast Center, Inc. - St. Petersburg, Florida

Diamond Bug

Not sure how this place is still running with the ratings it has. I've been a patient here for about a year, and if I could pick another location to get through my mental disorders I would. They don't seem to care much about their patients at all. In my experience, I've had four therapist total, and 3/4 would call me to say it was their last day literally after two visits. The fourth therapist was a no-show. This is driving me insane as I have to open up to a whole new person every time I get a new therapist. Thank God I get my medication otherwise I'd be worse off. Suncoast do better please.

Dan Zepping

All the bad reviews really make me sad. This place is a low income clinic and they have to deal with the saddest and worst people in town. They have helped me tremendously. It is not exactly a fun business to be in, so while the reviews are sad, it is not surprising. People don't go here because they are stable and happy. I appreciate all they do for me.

Farhan Siddiqui

Staff are very unprofessional and lazy. Not good for patient support. Even I had a follow up appointment they made me to wait 6 hrs just for intake procedure. Fir my second appointment still waiting for their call for the therapy. I will not recommend anyone to get support from Suncoast Centre.

Anthony Marra

First of all, noticed all the replies to the negative comments are exactly the same and automated. Flag number one.

Here’s my extended experience.

First visit they Got my name wrong, disclosed information about another patient to me thinking I was a completely different patient. Had to convince them and give them my ID to prove I was not the patient they thought I was. Flag number 2.

I went to this place because they do a sliding scale payment deal. It’s a place for people who are in poverty and can’t afford psychiatric treatment. I lost my job, so I couldn’t afford my psychiatrist anymore. I went to Suncoast, the psychiatrist there was very judgy in regards to the medication that I’ve been on for more than two years. She took me off all the medication’s that helped and put me on a bunch of new medication‘s That made absolutely no sense for me to be on. Get this - One of the medication’s, cost $1400 a month. That’s WITH good RX. That is not a joke or an exaggeration. Here’s the trick. She told me how wonderful it was, and how helpful it was and she even gave me a free month supply. Then when I went to get my prescription refilled, it was $1400 for the one prescription (one month supply). It was a prescription for anxiety to try and get me off a low dose of Benzodiazepines that I was on for 2 years. Always taken as prescribed never abused. Do not go Here. If you are prescribed any benzos or anything of that nature and you truly need them to get through your day-to-day life, they will take them from you and Treat you like a drug addict.

$1400 for medication is something I would expect for a cancer patient or something of that nature. That’s more than my monthly rent. She told me if I could prove that my income was below a certain bracket I would get them for cheap. I Showed all that paperwork and they denied me anyway.

I don’t know about you, but it seems really sketchy to me that she would hand me a brown bag full of medication for free, without telling me it was gonna cost $1400 a month afterwards. That comes across to me is a drug dealer mentality. Here, Let’s take you off the drugs you can afford that actually work, and put you on something different that doesn’t work. Now I’m dealing with withdrawal symptoms not only from the meds she took me off of, but the $1400 medication that I can no way shape or form afford! She also took me off the Seizure medication that I was prescribed. Why you ask? Me too.

And no joke, in regards to the seizure meds she had to look up them up in a book - she didn’t even know what the medication was! she didn’t even know what it was and took me off the medication anyway.

She prescribed me gabapentin and told me I would be just fine and sent me on my way.

Great job suncoast. Thanks for taking me off all the meds the helped me function, now I’m afraid to leave my house and my anxiety is so bad I need assistance just to go to the grocery store and I’m only 30 years old.

Dont go here for psychiatry services.
By the way, they make it seem convenient because they have a pharmacy built written into the office. Don’t let that fool you. If you go to a different pharmacist, it’ll take weeks for you to get your Prescription filled.

You know those TV shows and movies you watch where the doctors come in and convince the prescriber to sell their medications and give Them incentives? That’s what this whole experience felt like.

Deja delore

Edit:: I’m going to end up going through withdrawals from my MENTAL HEALTH MEDICATION for the 4th time because of this god awful place. Save yourself the frustration and time. AVOID THIS PLACE LIKE THE PLAGUE!!

If I could give this God awful place negative stars, I would. And don’t worry, I’ll tell you why. Let’s start off with the automated phone system, that only halfway works. Then, IF you actually end up getting one of the absolutely MISERABLE desk ladies, you then have to deal with them starting off with an attitude, them not listening or comprehending what you’re saying to them or asking of them, them trying to “mansplain” to you why you’re wrong, them hanging up on you, etc., etc.. If you don’t actually get someone when you call (which you most likely won’t) they’re “supposed” to get back to you within 24 hours. That’s a joke if I’ve ever heard one. Expect to be waiting a week minimum. (That’s even if and when you leave a message for the supervisor on a separate line, which they also tell you to do)

Even better than all of that Let’s say that you find a doctor in their office that you like, and that you book appointments with. Those lovely front desk “ladies” LOVE to cancel or change your PREBOOKED appointments WITHOUT FEELING THE NEED TO INFORM YOU! Then when you call them to find out what’s going on with your appointment that you had booked, they will then not explain WHY they changed and/or canceled it, but belittle you for not knowing. Or my other favorite is when the doctor leaves this terrible company, they don’t think that it’s necessary to inform the patient’s and offer a replacement. (Which can then lead to running out of NECESSARY psyche medications) and “there’s nothing they can do until you see another doctor” which trying to get an appointment with one within 3 months is impossible!

In short, this company and their front desk staff is a HUGE part of why the suicide rates in this country are so high. If you want actual help for your mental health, avoid this place like the plague. Because other than the therapists and some of the doctors, this place needs to have a total renovation of employees.

(I truly hope the front desk “ladies” see this, because this specific note down here is for them) I pray that you have a mental health crisis and end up having the “pleasure” of having someone like you “help” you in your time of need. Stay humble, stay blessed.

Christy Wilson

This place is the worst. The staff have the worst attitudes they can't keep therapists or psychiatrists to save their lives. They cancel your appointments and don't tell you or have you wait forever when you have an apt.

Amanda Sharp

I can say I have never felt like such a number in a system. This is just the tipping point. Anton Dragonetti and Robert Casna have both negligently handled me as a patient. Casna took me off of medication cold turkey and prescribed me a medication he even STATED he knew I couldn't afford at $1400/mo. He still prescribed it and said they may have samples there. I didn't get a call back for samples for over 3 weeks. This is just the last straw. The negligence in Suncoast started a long time ago. I am working my way through a tough time in life to get better treatment. For now, look elsewhere for help. I've never experienced such negligence and mental/emotional suffering my life.

Elizabeth Bostic

Emily Reynolds is a great practitioner. Staff are friendly and polite as well as professional. Stinky people need help too. Go Suncoast!