Runners Need London-Monument - London

Adresse: Monument Station, 47-51 King William St, London EC4R 9AF.
Téléphone: 02037802059.
Site web: runnersneed.com.
Spécialités: Magasin d'articles de course à pied, Magasin de matériel et de vêtements pour activités de plein air, Magasin d'équipements sportifs d'extérieur, Magasin de vêtements de sport.
Autres données d'intérêt: Livraison, Retrait en magasin, Achats en magasin, Services sur place, Livraison le jour même, Entrée accessible en fauteuil roulant, Parking accessible en fauteuil roulant, Cartes de crédit, Cartes de paiement, Paiements mobiles NFC, Cartes de crédit.
Avis : Cette entreprise a 223 avis sur Google My Business.
Avis moyen: 3.5/5.

Emplacement de Runners Need London-Monument

02037802059

Runners Need London-Monument est un magasin spécialisé dans les articles de course à pied et les équipements sportifs d'extérieur. Avec une adresse pratique au 47-51 King William St, London EC4R 9AF, à la station de métro Monument, ce magasin est facilement accessible en fauteuil roulant et dispose d'un parking pour personnes à mobilité réduite.

Le magasin propose une large sélection de produits, allant des vêtements de sport aux chaussures de course, en passant par le matériel de plein air. Vous pouvez y retrouver des marques renommées telles que Nike, Adidas, Salomon et bien d'autres. Les clients peuvent bénéficier de services tels que la livraison, le retrait en magasin, les achats en magasin, ainsi que des services sur place. De plus, le magasin offre la livraison le jour même pour les commandes passées avant une certaine heure.

Runners Need London-Monument accepte les cartes de crédit, les cartes de paiement, les paiements mobiles NFC et dispose d'une caisse dédiée aux cartes de crédit. Le magasin a reçu 223 avis sur Google My Business, avec une note moyenne de 3.5/5. Les commentaires des clients mentionnent la qualité des produits, la connaissance des employés et l'excellent service clientèle.

Avis de Runners Need London-Monument

Ashutosh Kumar

5/5

Was a bit apprehensive about visiting this store looking at the existing reviews. However, to my surprise I had the most pleasant experience once I decided to visit. Cate from the runners need team was pretty helpful and even though I did not have an appointment for the gait analysis, she helped me get one (due to a last minute cancellation). The team in general seemed quite knowledgeable and provided me with a bunch of options personalised for my running style. All in all, I’m pretty happy with my purchase.

Bill Leaver

1/5

Went for a gait analysis, got pretty useless advice from staff – was told to buy shoes that are 2.5 sizes too small and couldn't give me specific advice. Didn't buy anything and was forced to pay £20.

I went to another running shop a few weeks later (Runlimited) and got much better advice.

Frida Lettevall

5/5

A really fantastic experience, can’t recommend enough! Got very well looked after by Pierre and he made it seem so simple to find new running shoes even with my previous injuries. Thank you!!

Chris Hogan

2/5

Customer service is poor. Shoes advertised at one price then charged another price at the till, apparently because of the colour, but no explanation of this when provided the shoes to try on. No apology offered for wasting time or not advertising correctly. Not really what you expect from this company.

Hayley Roberts

5/5

Excellent service, very satisfied
I had an excellent experience at the Monument and Covent Garden stores in London today!
I was assisted by Tig for a gait analysis at Monument. Tig was very friendly, knowledgeable and welcoming, answering all my questions and helping to troubleshoot options with sizing. Nothing was too much trouble for Tig, despite it being a very busy store on a Sunday morning and some other customers who were quite impatient. Tig handled it all with professionalism and still made sure everyone had their needs met promptly.

Though they didn't have the exact size I needed Tig informed me that it was in stock at the Covent Garden store where I was assisted by Ed. Again a very busy store but Ed made sure I had everything I needed with friendly and knowledgeable service. I walked away very happy with a new pair of shoes.

Excellent that they let you try out as many shoes as you like on treadmill, even if you hadn't booked a gait analysis (though those who had booked seemed to be prioritised). My suggestion would be to book if you can otherwise you may have a little bit of a wait during peak times. Also, socks are required to try on shoes and they don't have spare try ok socks for the running shoes.

Covent Garden was a bigger store with more staff than the Monument one but both had a good range!

Will Sparrowhawk

1/5

This store is very close to my office and generally has a decent stock of products, which is why i find myself returning - it certainly isn't for their customer service which is absolutely terrible. Probably the worst I've experienced.

Today topped it off. Booked 11:30 Gait Analysis, at 11:32 another customer turned up for their 11:30 Gait Analysis and the server continued with both of us as if this is no big deal. This is a personal service which should be 1 on 1. They said this is standard to double book. I walked out and wont be returning.

Avoid this shop at all costs.

Tobias Abram

5/5

Dennis turned a potentially frustrating situation into a great one! He was incredibly accommodating and knowledgeable, helping me find the ideal trainers after a scheduling hiccup. Can't thank him enough!

Eliza Holt

5/5

Went yesterday, had my gait (idk how you spell it) tested and bought new shoes. Pierre was wonderful! So helpful and patient.