Meadowbrook Psychiatric & Counseling Centre - Lakeland, Florida

Johnny Hart

This place is a awesome! Has helped save my life from misery, incarceration and has helped me become a better family member.They also help alot of other people so when you call you might have to be on hold for a few but they do get to you as soon as possible and if you have to leave a message Ms.Anne has always called me back..Thank you Ms.Sherrie and Ms.Anne!!

Nicole Rodriguez

I’ve been coming for a year and see Amanda. She’s absolutely amazing for me . Always there to listen and help. She genuinely cares. Front desk , Shannon is always there to help. Never a bad attitude. The team has always been there for me and my family. My kids go as well. When I first started here it was horrible and the therapist I saw was atrocious . She left the practice thankfully. I almost switched doctors before meeting Amanda. She’s amazing !

Kiara Rangel

this clinic is filled amazing and kind people that truly care about their patients and want to see them succeed. when you walk in you are greeted with a wonderful receptionist and the environment is overall is welcoming and calming. the therapist and psychiatrist are very understanding and make everyone feel comfortable. everyone truly cares are the patients and if i could rate it higher i would!!!!

Brett Toward

They always seem annoyed patients are there, and will make you feel like a criminal. It doesn’t matter what you’re there for, they act like it was court ordered and will tell you their procedures are “the law”. They aren’t.

While my issues with appointments hasn’t repeated, there are others mentioning screw ups in times, dates, and just forgetting to schedule a follow up. I can confirm to have had some of those problems as well.

Dr fielded other calls about other patients appointments during our in person session. 15 minute sessions last less than 5, my last 30 minute session couldn’t have been more than 10.

Do not feel heard at all, would highly recommend a different facility.

Jen Sankitzo (“makeupdoll”)

Didn’t hear me out, a patient looking for basic mental health care, after they had messed up various times in terms of appointment booking which ties in with medication management.
My previous Doctor, was excellent, very understanding & especially PROFESSIONAL, had left in February and no one ever notified me of her absence. There was no rescheduling, nor prior notice, and the way I found out, was because, the day of my appt, which mind you, was in March, a month after, I waited and waited (on the phone, since it was telemed) and no one was joining. I decided to call Meadowbrook “facility” and they notified me, because I called, that I no longer had a provider since she had left the practice… after this they kept changing my appointment many times and gaslighting me when I would confirm a time and they would say another… after missing my appointment according to them, they refuse to see me & Durchin treated me like a criminal and called the police, when my plea was for help. Avoid her!!!! AVOID THIS PLACE AT ALL COSTS

A Hay

If I could not give them a star that's what they would have received from me. I have been on a specific medication for years that come with withdraw after missing just one dose and since I could not come in person this visit they will not provide medication and do not care at all about my mental health or well being! They assume drugs play a role with their patients because most are from the helping hands program. It is very unprofessional and just simply unfair to be treated the way they have. I would highly recommend never receiving care from Meadowbrook and will find a better way of bringing this problem to light so that no one else will have to go through this situation.

Alicia

Karen is the most loving and compassionate counselor I have ever had. I am so grateful to her and Meadowbrook. Everyone has always been so helpful and kind.

Sydney Harrell

I see Kendra Wilson PA-C and Karen Zimmerman MS/Counselor III and they're incredible. I've had no issues with staff and have never been healthier and happier than I've been since coming here.