La Différence Time Centre - Official Rolex Retailer - Markham, Ontario

Chris Atwell

Friendly, knowledgeable, communicative and welcoming. I truly enjoy my experience everytime I visit this AD.

Jennifer Lee is great and I appreciate the quality service. She responds to my messages within 1 hour and always fits me in for a booking. I even bring friends sometimes.

Highly recommend booking a time to try on some beautiful time pieces here.

I am now a proud owner of a Tudor Black Bay Pro. I spent a few visits trying various watches and Jennifer made sure I found the right one for me.

No Rolex's in my collection yet, but I will certainly get my first one from here.

Faiq F

I have dealt with several Rolex dealers throughout the world, and can say with confidence that the service at this boutique is first class. Second to none.

Phil and I have been chatting for a couple of months now, I personally manage a team of Sales Representatives and observe individuals I am doing business with.

Phil is professional, excellent at follow-up, highly educated regarding the Rolex collection, and makes a well regarded effort at making the client feel valued and important.

I already have a few Rolex’s in my collection, but walked in with a tracksuit on and older Apple Watch on, Phil truly could not give less of a care, he was after providing the client experience!

Also, a special shout out to Manager Celina, safe to say my daughter likes you loads.

Tingting Wang

I had an outstanding experience at Rolex,
From the moment I walked in, Grace was incredibly helpful. She guided me through the selection process with patience and knowledge.
Later, She ensured everything was to my satisfaction, she is sooooo kind, friendly, and professional, making the entire process enjoyable. I’m thrilled with my new Rolex and highly recommend this store for anyone looking for exceptional service and expertise. Thank you, Grace. I can't wait to come back again

Saro Ekizian

I had an incredible experience at La Différence. I was welcomed by Kelly. Kelly was very knowledgeable about both Tudor and Rolex products and was extremely professional. I picked up my Rolex Explorer 1 40 and couldn’t be happier! I’ve had several interactions with other Rolex Dealers and this location has provided the best service and communication. I highly recommend them!

A T

I have had the pleasure of working with Kelly over that past few months. She has been very professional every time I visited her at the store. I have gone with my family, kids, and friends and the experience with her is always fantastic. Her knowledge of both brands they carry is top notch. The most recent visit a few weeks ago led to an amazing addition to my collection, I even went back the following day for an adjustment.

I would recommend Kelly to anyone who's looking for their dream piece. I look forward to continuing working with her in the future.

Thank you Kelly and the team at La Difference!

Matthew Liang

I purchased my first luxury watch from Jennifer this past weekend and I couldn’t be happier with the outcome. The watch is stunning, but the customer service from the staff here is exceptional and truly elevates the watch-buying experience. Jennifer went the extra mile by explaining the GMT function to me and was super helpful and informative throughout the entire appointment. I highly recommend bringing your luxury watch business here as I’ve shopped at many other authorized dealers, but nothing compares.

Rachel Yang

I recently had the pleasure of purchasing a Rolex watch from Grace Huang at La Difference Time Centre and I couldn't be more satisfied with the experience.
What truly set Grace apart was their attention to detail and genuine passion for the brand. They patiently answered all my questions, explained the features of various models, and even shared interesting insights about Rolex's history and craftsmanship. Their professionalism, combined with a friendly and approachable demeanor, made the entire purchasing process enjoyable and stress-free.
I highly recommend Grace to anyone in the market for a Rolex. Their dedication to customer satisfaction and expertise in luxury timepieces are truly commendable. Thank you, Grace for making this a memorable and delightful experience. I look forward to future visits!

negar83bj

Big thank you to Kelly in assisting me in finding my ideal timepiece! I must commend the outstanding service provided by her! From the moment I entered the store, Kelly’s warm and professional demeanour made me feel valued and well cared for. Despite the global shortage of Rolex watches, she went above and beyond to help me find my favourite timepiece by updating me on the inventory! She patiently listened to my preferences, provided insightful recommendations and made the entire experience enjoyable and seamless! I am thrilled with my new watch and grateful for all the help. If you are in search of a Rolex and want exceptional service I highly recommend visiting this location. I would also like to thank Phil whom I got to meet recently at the store and he was kind enough to do my watch adjustments I am also positive he is an amazing consultant ! All and all thank you and we will be back soon!