Her Smart Choice - East Los Angeles Women's Health Center - Los Angeles, California

Her Smart Choice - East Los Angeles Women's Health Center est un établissement spécialisé dans la santé des femmes, situé à l'adresse suivante : 2226 E Cesar E Chavez Ave, Los Angeles, CA 90033. Leur numéro de téléphone est le 8779588066.

Ce centre de santé offre une variété de services sur place, y compris un accès en fauteuil roulant pour les installations, des toilettes accessibles en fauteuil roulant, des toilettes non genrées et un environnement accueillant pour la communauté LGBTQ+. Ce centre est également un lieu sûr pour les personnes transgenres. Il est important de noter qu'un rendez-vous est obligatoire et recommandé.

Her Smart Choice a reçu 168 avis sur Google My Business, avec une moyenne de 4,4/5. De nombreux avis mentionnent la gentillesse et le professionnalisme du personnel, ainsi que la propreté et la modernité des installations.

Les spécialités de Her Smart Choice ne sont pas spécifiquement mentionnées sur leur site web, il est donc recommandé de les contacter directement pour plus d'informations sur les services qu'ils offrent.

Avis de Her Smart Choice - East Los Angeles Women's Health Center

Daniella Lugo

1/5

If I can give 0 stars I would. This place is very unprofessional on handling their patients who come into their doors. I came into the facility upon my appointment, they asked for my insurance card to “verify” if my insurance covers the cost and explained my insurance only covers $300 of the $800 procedure I needed to get done so I would have to pay $500 out of pocket. Which was odd because I then found out later that day they never reached out to my insurance provider as my insurance stated I was covered fully. The front receptionist then had me speak to their manager on the phone and the manager stated I can pay $250 now, then $250 on my next visit and apply for something that will get me reimbursed if my insurance allows it. Which made no sense and sounded sketch to begin with. I then gave the phone back to the front desk receptionist and told her I refuse to pay and she then started going back and fourth arguing on the phone with her manager being suspicious by telling her manager “I can’t do that, we are unable to do that” keep in mind all this was happening in the front lobby where everyone can listen as well. Wasting my time I left while she was mid argument on the phone with her manager and chose the right decision to go to planned parenthood where I didn’t have to pay out of pocket and was covered fully. Then to top it off I get a sketch phone call later that day at 8:30pm from a lady who works with hersmartchoice asking why I didn’t follow through with the cost and procedure. LMFAO BYE. This place is so sketch and unprofessional it’s sad. Don’t waste your time.

Valeria Valle

1/5

I recently went there with my friend . My friend went in with insurance and right away they said she would have to pay $800 upfront without giving any options or anything . The receptionist was arguing back and forth on the phone with what seemed like the manager or someone higher up. After the going back and forth she offered $500 and to pay half now and when coming back but the whole time she continued to say “ I can’t do that “ “ I was told we can’t do that “ I immediately recommend for us to go somewhere else because of how weird it felt that they were unsure about the policies . It’s already hard having to go through a tough situation. It shouldn’t be this hard and public to have people in the lobby know you do not have the funds for the appointment .

Gisell Macias

5/5

Ladies, Do not hesitate to make your appointment. I know some of us tend to see bad reviews and look another way. I strongly believe every review is based off everyone's personal experience.
I went in yesterday around 4:30 and was there for about 2 hours, please be mindful that they have to attend other patients as well. They were very detailed about the whole process, the staff was really friendly, they did not make me feel like I was being judge. I would recommend this place to anyone who is need of their services.

D M

5/5

It was my first time here and I wasn’t sure what to expect for what I was seeking. However, the staff were all kind, informing, polite and discreet. They explained everything to me every step along the way, so I understood what came next while I was waiting and what to expect, etc. I felt very at ease with each of them. Everything is neat, clean and organized. There might be a bit of a wait even with an appointment, but they really do keep it moving. I was in and out within 2 hours.
It’s important to remember they are helping multiple people on any given day all with different needs and circumstances. Really grateful for them.

Lexi Ulibarri

5/5

This is an amazing resource for women’s health care!! The staff was so incredibly helpful and made me feel comfortable from the moment I walked in. The wait was surprisingly short and they don’t overbook so the lobby is very calm. I recommend this clinic for people from all economic backgrounds. I didn’t have insurance and they submitted an emergency mediCal request so the entire visit was covered. This will be my go-to from now on

Delta Paz

5/5

The staff were very kind and all were working very hard hard to address all the patients there. I was able to get a same day appointment. Cindy was doing so much to keep the patient flow moving. I really appreciate the care I received here. I wish they could get more funding to upgrade their facility a bit, but the office was definitely clean.

Millianna

3/5

My medi-cal was mistakenly cut off due to a rejection for my cal-works. I was in desperate need of a service and I came here for the help. The woman over the phone informed me that the service would be free. She scheduled me for the next day in the morning. When i got in the next morning, I filled out and signed a few papers and got seen right away. I did feel a bit offended when the doctor told me i was “overweight”, but moving along. I had blood work done and a few ultrasounds and were sat down to understand what I am getting into. They gave me the first pill to stop the hormone growth and told me to return in 2 days for the second dose of pills. The only thing that made me uneasy about that was I am suffering from morning sickness and having to drive back and forth wasn’t really an option for me. Planned Parenthood gives you the second round of pills to take home with you so you can feel comfortable in your own space. You begin to bleed between 20-30 minutes after and i would’ve liked to be in a more comfortable setting. That’s probably one of the things I couldn’t get with but everything else was fast. They offer programs for women without insurance and make you feel safe and secure about your decisions. Very friendly staff as well.

porsha stackhouse

5/5

Her Smart Choice saved me. I was unsure of my options and started to panic. My insurance told me Planned Parenthood was only option, however after seeing Her Smart Choice principals and the support. I decided to schedule an appointment. I didn’t feel judged or embarrassed. I was helped in a timely manner. Im so thankful for her smart choice